FAQ

Sustainability is of the utmost importance to us, we are a proud member of 1% for the planet and donate 1% of all sales to land conservation and rehabilitation projects.

Printed in Europe on FSC sustainable paper.
Vegan leather covers.
Plant-based shrink wrap.
Organic cotton bags.

We do our very best to source 100% recycled materials, we use vegan leathers and vegan glues, recycled wood, papers and cardboards. All of our papers are sourced from FSC (Forest Stewardship Council) certified sustainable timbers. Our shrink wrap is plant based and our bags are organic cotton.

Our print house has also replaced their use of plastic tapes, wraps and inserts with more sustainable alternatives, inspired by our requests. Win win!  

We avoid mass printing and focus on small, high quality print runs. We print in Europe using highly skilled artisans and a production team who are continually evolving with us.

Any items that don't pass quality control, are damaged or don't meet our standards don't go in the bin! They are donated to schools.

We ship plastic free where ever we can. 

Planner and Journals: Shipped in post consumer, recycled padded bags or boxes. 

Posters: Shipped in 100% recycled poster tubes. We are working on a plastic alternative for end caps.

Padding: 100% recycled expander-style packaging alternative to bubble wrap. We aim to have as minimal impact as possible and therefore do not use bubble wrap or single use plastics. If you receive bubble wrap in your order it is recycled. 

US Orders: Please allow a period of 3 – 5 business days for delivery close to PA or CA, and 4 – 8 business days for delivery to states further away from our warehouses within the US. Large Moon Phase Calendars are shipped directly from our studio in Australia due to their size, please allow 10-14 business days during off peak shipping seasons. Please take into consideration busy holiday periods and weather conditions that may effect and increase shipping times.

Australian Orders: Please allow a period of 3 – 5 business days for delivery to metropolitan areas, and 4 – 8 business days for delivery to regional areas within Australia. Please expect longer shipping times in peak periods.

International Orders: Please allow around 2-3 weeks for delivery to international addresses (we either ship from Australia or USA), and longer at peak postage times like the holidays. Please allow up to 4 weeks for locations that are considered more remote from Aus or USA. Please note that Magic of I. PTY LTD is not responsible for any customs fees, import duties or taxes incurred for international deliveries outside of Australia and the US – these are the sole responsibility of the recipient. See more information on all things shipping here 

Due to the nature of this year with a lot of people spending more time at home and shopping online, the shipping and logistics of the world are under huge stresses, therefore we are seeing abnormal delays. Be patient, plan ahead accordingly and allow amply time for your goods to arrive. Express, Priority and Expedited shipping options listed below will be available early December.
 
 
USA
US Standard: December 6th
US Priority: December 16th
US Expedited: December 20th
 
CANADA
Int'l Standard: November 16th
Int'l Expedited: December 11th
AUSTRALIA
AusPost Standard: December 11th
AusPost Express: December 18th
NZ
AusPost Standard: November 27th
AusPost Express: December 2nd
 
REST OF WORLD
int'l Standard: November 16th
 
Moon Phase Calendars ship from Australia only, due to their size. Christmas shipping cut-offs for these are below:
 
USA, UK, CANADA, EUROPE, WORLD
Int'l Standard Tracked: November 16th
AUSTRALIA
AusPost Standard: December 11th
AusPost Express: December 18th
 
NZ
AusPost Standard: November 27th
AusPost Express: December 2nd
 

Shipping costs are calculated at checkout, prior to payment, based on your location and items ordered.

Due to COVID-19 there are shipping and carrier disruptions all over the world, and it is changing daily. We are fully operational and shipping to USA, Australia, NZ, Canada, UK, most areas of the EU, limited areas of Asia, and limited to the rest of the world.

If you can checkout with your address, we can ship to you! If you cannot checkout with your address, there are shipping restrictions in place or we cannot ship to your region.

We print in Europe using highly skilled artisans and a production team who are continually evolving with us. We avoid mass printing and focus on small, high quality print runs. 

Our Planners and Calendars come in 2 versions and are suitable for use all over the world.

PST/PDT (GMT-8) is suitable for USA, Canada, UK, Europe, Russia, Turkey, India etc.

AEST/AEDT (GMT+10) is suitable for Australia, NZ, Asia: China, Japan, Indonesia, Thailand etc.

Conversion cheats for PST/PDT (GMT-8): USA: Add 3 hours if you are EST, 2 hours if you are CST, 1 hour for MST. UK: Add 9 hours if you are BST. FR/IT: Add 10 hours if you are CEST. NO/SE: Add 10 hours if you are CEST. AU: Add 18 hours if you are AEST.

Conversion cheats for AEST/AEDT (GMT+10): NZ: Add 2 hours if you are NZST. ID: Minus 2 hours if WITA. TH: Minus 3 hours if GMT+7. HK: Minus 2 hours if HKT. CH: Minus 2 hours if CST. JP: Minus 1 hour if JST.  ZA: Minus 8 hours if SAST. AE: Minus 6 hours if GMT+4. CA: Minus 18 hours if you are PST. Elsewhere in the world please do the maths accordingly. Take into consideration daylight saving times when converting (usually one hour in advance of Standard Time in some places).

For general planning purposes, the exact time of day of a planetary aspect isn’t always important. The effects of aspects are felt before and after the moment they are exact. All exact times of moons, eclipses, retrogrades, directs and all exact aspects are included if you like to be precise, just convert the times listed to your own time zone.

Please choose carefully, all orders are passed onto our dispatch team immediately and processed automatically to speed up the shipping process for everyone. We are unable to change a shipping address or order preference once passed on to our dispatch team.

When making a purchase from Magic of I. please choose carefully! We want you to absolutely adore what you order, but we do not accept returns unless your goods are damaged.

If anything you’ve ordered arrives damaged or faulty, please contact us straight away, providing us with your order number, a description and photo of the damage. We cannot accept any return items before first making contact with us.

No sorry we don't offer custom journals or planners.

Need more help? We're here for you. Feel free to drop us a line anytime.
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